Login Page - Create Account

Support Board


Date/Time: Tue, 16 Apr 2024 22:15:44 +0000



Time axis on version 2195 to 2200 shows ZERO after starting program

View Count: 610

[2020-11-24 01:34:40]
Tooth Fairy - Posts: 79
Didn't see anyone reporting this feature so I'm first.
See attached
Edit: that's 10s chart. 500T chart did the same.
Date Time Of Last Edit: 2020-11-24 01:38:12
imageScreen Shot 11-23-2020 at 11.40 AM.png / V - Attached On 2020-11-24 01:33:44 UTC - Size: 29.62 KB - 175 views
[2020-11-24 04:29:12]
Sierra Chart Engineering - Posts: 104368
That does not make much sense as to why that would occur.

See if this procedure resolves it:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-24 04:29:21
[2020-11-24 04:51:56]
Tooth Fairy - Posts: 79
I'm pretty sure that's what I did try that b4 reporting to here but no matter I try again and the answer is no. Still the same thing happened.
Attachment Deleted.
imageScreen Shot 11-23-2020 at 8.50 PM.png / V - Attached On 2020-11-24 04:51:24 UTC - Size: 9.04 KB - 185 views
[2020-11-24 09:23:43]
Sierra Chart Engineering - Posts: 104368
We need to get that chart by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-24 13:44:09]
Tooth Fairy - Posts: 79
Never mind. Those Zeroes are coming from a custom study which has not been changed & recompiled to the 2195+ version.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account