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Date/Time: Tue, 16 Apr 2024 04:03:59 +0000



Assistance required to switch from delayed to Live data

View Count: 501

[2020-11-16 18:13:14]
SURESH MAHARAJ - Posts: 2
Please direct me how to get LIVE data. I updated my package from free to Advanced but need assistance to switch from delayed to live date feed on charts. I have an account with Amp Global broker,if this info is required.
I need data for CME and US crude oil
Date Time Of Last Edit: 2020-11-16 18:24:55
[2020-11-16 18:19:20]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-09-02 18:54:47]
SURESH MAHARAJ - Posts: 2
Please direct me how to retrieve LIVE data. I switched accounts and updated my CQG users to two to receive LIVE data feed. I have an account with Amp Futures broker and I have verified my account on the Sierra website. Currently my chart has zero data feed and indicating delayed. I already contacted Amp broker and all is set on their site and CQG has send the approval for two users feeds, . My broker indicated Sierra team has to resolve the live feed to charts. Please assist me to return to live data feed.
I need data for CME, S&P500 and Russell 2000
[2021-09-02 19:12:03]
John - SC Support - Posts: 30870
If you are wanting to get your data from CQG, then it is just a matter of having your Sierra Chart setup to connect to your CQG account. It looks like you have already done this, but just in case, go through these Setup Instructions to ensure that everything is correct:
CQG Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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