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Date/Time: Mon, 15 Sep 2025 12:05:55 +0000



Chartbook Problems

View Count: 488

[2020-11-13 15:36:29]
User204111 - Posts: 1
Hello,

Suddenly my chartbook can no longer be opened, I haven't changed anything. Could you please help me. This is the second time I've had the problem.

Thank you very much Marco
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[2020-11-13 16:22:20]
John - SC Support - Posts: 41793
The first thing to do is to make sure you update to the latest release version. There have been some changes that we think have helped to resolve this.

Second, there is nothing we can do to recover that particular Chartbook. So you will have to go back to one of the backup chartbooks that you have. Refer to the information here:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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