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Date/Time: Wed, 15 May 2024 15:27:40 +0000



historical and intraday data are different

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[2020-11-09 22:50:07]
hatem hosny - Posts: 57
hello sir,
i noticed that difference is vary from 1 pip to over 85 pips!,especially at the close.
for example, gbp/usd candle in 20/03/2020, the close in historical chart is 1.1587 and in intraday chart is 1.1671 !.
- also look at day 03/09/2019 (low is 1.1965) there is a huge difference between 2 charts, because the intraday chart has data
in day 02/09/2019 which is a weekend day!! and not exist in historical chart. the same problem is in day 17/01/2017.
and i do not use weekend data in my settings.

what should i do? i generally use intraday charts for my tpo profile charts and any of these errors is affecting my analytical studies.

thank you
[2020-11-09 23:06:50]
John - SC Support - Posts: 31640
Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-09 23:20:07]
hatem hosny - Posts: 57
this is done
[2020-11-10 15:00:49]
John - SC Support - Posts: 31640
Refer to the information here:
Historical Chart Prices
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-10 21:14:19]
Sierra Chart Engineering - Posts: 104368
Specifically refer to this section:
Differences With Data and Chart Bars Between Services / Connections / Chart Types: 43.6 - Differences Between Close Prices on Historical Daily Charts Compared to Intraday Charts

And refer to:
Sierra Chart Real Time and Historical Forex and CFD Data Service: Historical Daily Data Session Times

To be sure you have the correct data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-10 21:16:50

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