Support Board

Date/Time: Thu, 16 May 2024 01:43:44 +0000

pls help with non-pro Denali data fees

[2020-11-09 18:55:26] #1 [Go To First Post]
Kotique - Posts: 1
Hi! I've been advised by a fellow trader to try out Sierra with Denali data for the TPO feature on futures, so I recovered my old account and put some money on the account balance. Unfortunately, I only later found out that I need a certain broker to be able to get the "non-pro" data package with the data level required for TPO. I have my account with Tastyworks, and you don't support them. I've read about the workaround, but it seems rly sophisticated due to the way you authorize the accounts (I don't wanna pay fees for each contract rerouted). Is there any way I can get around this at all? I'd go with IB (can't go with TOS, they don't allow EU customers), but I kinda don't wanna split my account, since I use futures predominantly to hedge my options positions, and often use options on futures as well. It seems like my fault, cause I didn't read first, and rushed with my paypal instead. Is there any way to fix this, and if not - can I get the money back on my paypal account, so they are not forever stuck here? I'd love to use sierra for both normal stocks and futures, but with the current brokers list - it seems impossible. Since I rly want TPO - I might give WindoTrader a shot, cause it's dedicated towards that, and maybe you'll add Tasty at some point, so I can use your software for everything. Let me know, please, and thank you!

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