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Date/Time: Thu, 28 Mar 2024 11:58:15 +0000



Delayed data feed announcement

View Count: 420

[2020-11-06 10:30:16]
User92899 - Posts: 72
Hi - I get a number of people asking why they have to do this agreement - but my question is why, when I check 'don't show this again' it comes back every time? Can you fix that?
[2020-11-06 13:34:37]
Sierra Chart Engineering - Posts: 104368
It is required to receive the delayed futures data. Really they should complete that agreement. It is very simple. They just enter their name at the bottom and sign. They may need to update their address information also.

We would have to check, but it may be deliberate, that every time Sierra Chart is started the message appears.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-06 13:34:53
[2020-11-06 14:15:54]
User92899 - Posts: 72
oh - well when the message originally appeared I asked about it and was told we didn't need that feed for our purposes, so no one had to sign the agreement.
I could add something in our instruction manual about it if it's really necessary - but I never signed it!
It was more to do with the fact that it has a 'don't show this message again' box that does nothing.
[2020-11-09 11:32:03]
Sierra Chart Engineering - Posts: 104368
No you probably do not need it, but it should be signed anyway. Having delayed streaming futures data available is very important because we get asked about that every single day numerous times every day and the exchanges require that we have this agreement signed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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