Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 23:38:58 +0000



User limit when starting up Sierra chart

View Count: 387

[2020-11-01 18:28:17]
PanCSI - Posts: 9
Hi.

My account for Sierra Chart is used in multiple computers, one of them being a server, my desktop in the office and my desktop at home.

When I tried logging in today, I got a message that I was not able to login due to excessive logins, and I should contact support.

Can you please increase the number of allowed users?

Thank you.
[2020-11-01 22:48:34]
Sierra Chart Engineering - Posts: 104368
Go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Go down to the Additional Systems section and activate two additional systems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account