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Date/Time: Wed, 08 May 2024 08:40:32 +0000



Orders rejected since last update

View Count: 473

[2020-10-30 16:15:25]
User7097040000 - Posts: 13
I always enter a trade with a limit other, hitting the bid above the current price (and vice versa for selling), so it gets immediately filled. I've been using this method for a long time but, within the last week, I got 3 orders rejected and this message appears in the log (I use CQG):

Trade Order Error - CQG order update. Status: REJECTED. Text: Order price is outside bands 'Ask of 327025.00 violates Low Band 327075.00 using Delta .00, C.Last equals 327675.00'


According to that I hit the market at 327025.00 but I actually did it at 3270.25. This has been happening since I updated to v2182.

For further information I checked CQG app and this information appears:
Order info: SELL 1 MESZ20 @ 3270.25 LMT DAY
ID: XXXXXX
#: XXXXXX
# Serv: XXXXX
User: XXXX
FCM: XXXX
Account: XXXX
Status: Rejected
Cmnt:
Transaction history:
10/30/20 15:02:01.682 – In transit: (MiFID exec: NORE)
10/30/20 15:02:01.686 – Rejected (1): Order price is outside bands 'Ask of 327025.00 violates Low Band 327075.00 using Delta .00, C.Last equals 327675.00' ExchangeRejectCode = 2179 (MiFID exec: NORE)


As you can see, the heading says I sold at 3270.25 but that's not the price rejected.

Any ideas of how can I fix this problem?
Date Time Of Last Edit: 2020-10-30 16:19:00
[2020-10-30 18:05:51]
Sierra Chart Engineering - Posts: 104368
This is not a version specific issue. Contact the exchange for more information.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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