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Date/Time: Tue, 14 May 2024 06:42:23 +0000



Close position then connection lost

View Count: 371

[2020-10-27 15:35:49]
Albamail - Posts: 29
Hello

Sometimes a position is closed without my participation.(I was check Global Profit/Loss Menedgment - it's ok)
Can there be a condition for closing a position when the connection is broken? I can not find
If so, where can I turn it off?

I am using Rithmic

Thanks.
Date Time Of Last Edit: 2020-10-27 15:37:39
[2020-10-28 06:00:20]
Sierra Chart Engineering - Posts: 104368
You need to check the Trade Activity Log for the reason this is happening:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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