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Date/Time: Tue, 14 May 2024 06:09:22 +0000



Agreements signed but not being accepted!

View Count: 475

[2020-10-26 23:59:20]
User583354 - Posts: 1
Hello there

I would just like to try out real time data for futures CME.

Every time I open up SC I get a pop up message saying that I need to sign the agreements in order to continue using real time data.

I keep signing it with my first and last name but it keep getting rejected!

FYI I dont qualify as a non professional.

I'm not sure what to do??
[2020-10-27 04:15:59]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We will get this resolved for you. We will look into the procedure being followed which is leading to this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-27 04:16:44]
Sierra Chart Engineering - Posts: 104368
Go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreement&Agreement=CMENonProfessionalCertification_20190627

At the bottom, press the No button.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-27 14:37:18]
SC Support - Posts: 1801
Thank you for completing the Market Data Agreements, you have been updated as a Professional. Our apologies for the delay.

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