Support Board
Date/Time: Mon, 13 May 2024 22:56:48 +0000
[Programming Help] - Sierra Chart Trial has Not Been Activated
View Count: 354
[2020-10-26 22:42:16] |
User277417 - Posts: 1 |
Message From Sierra Chart Your trial account (patb2103) has not been activated. We see that you have previously used Sierra Chart and have had at least 15 days of trial time. My Reply I have never used sierra chart prior to downloading it last night and am not able to connect to data. |
[2020-10-27 06:08:33] |
Sierra Chart Engineering - Posts: 104368 |
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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