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no connection to the data-feed

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[2014-02-12 13:07:19] #1 [Go To First Post]
User14368 - Posts: 1
Software version: 1090 \| 2014-02-12 12:50:22 Usage end date: 2014-05-14 \| 2014-02-12 12:50:22 Enabled for: Sierra Chart Historical Data Service. \| 2014-02-12 12:50:22 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-02-12 12:50:22 Active service: IQFeed \| 2014-02-12 12:50:22 Time Zone: +00:00:00 (UTC+00) \| 2014-02-12 12:50:22 2014-02-12 13:50:22 Local computer clock time \| 2014-02-12 12:50:22 2014-02-12 12:50:22 GMT time \| 2014-02-12 12:50:22 2014-02-12 12:50:22 Time zone adjusted time \| 2014-02-12 12:50:22 Time difference to server time: 0 seconds. \| 2014-02-12 12:50:22 Program path: C:\SierraChart\ \| 2014-02-12 12:50:22 Data Files path: C:\SierraChart\Data\ \| 2014-02-12 12:50:22 OS Version Number: 6.1 \| 2014-02-12 12:50:22 Checking for new symbol settings for dtn \| 2014-02-12 12:50:22 Symbol settings are up-to-date for dtn \| 2014-02-12 12:50:22 IQ Feed: Connecting. \| 2014-02-12 12:50:27 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:27 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:27 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:27 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:27 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:27 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:27 IQ Feed: Connecting. \| 2014-02-12 12:50:32 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:32 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:32 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:32 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:32 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:32 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:32 IQ Feed: Connecting. \| 2014-02-12 12:50:37 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:37 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:37 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:37 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:37 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:37 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:37 IQ Feed: Connecting. \| 2014-02-12 12:50:42 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:42 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:42 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:42 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:42 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:42 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:42 IQ Feed: Connecting. \| 2014-02-12 12:50:47 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:47 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:47 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:47 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:47 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:47 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:47 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:47 IQ Feed: Connecting. \| 2014-02-12 12:50:52 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:52 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:52 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:52 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:52 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:52 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:52 IQ Feed: Connecting. \| 2014-02-12 12:50:57 Starting DTN IQ Feed interface software. \| 2014-02-12 12:50:57 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:50:57 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:50:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:50:57 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:50:57 IQ Feed: Fully disconnected. \| 2014-02-12 12:50:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:50:57 IQ Feed: Connecting. \| 2014-02-12 12:51:02 Starting DTN IQ Feed interface software. \| 2014-02-12 12:51:02 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:51:02 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:51:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:51:02 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:51:02 IQ Feed: Fully disconnected. \| 2014-02-12 12:51:03 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:51:03 IQ Feed: Connecting. \| 2014-02-12 12:51:08 Starting DTN IQ Feed interface software. \| 2014-02-12 12:51:08 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:51:08 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:51:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:51:08 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:51:08 IQ Feed: Fully disconnected. \| 2014-02-12 12:51:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:51:08 IQ Feed: Connecting. \| 2014-02-12 12:51:13 Starting DTN IQ Feed interface software. \| 2014-02-12 12:51:13 Error starting IQ Feed interface software. Error code: 2 \| 2014-02-12 12:51:13 IQ Feed: Failed to look up the port number for the Admin connection. \| 2014-02-12 12:51:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-02-12 12:51:13 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-02-12 12:51:13 IQ Feed: Fully disconnected. \| 2014-02-12 12:51:13 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-02-12 12:51:13

[2014-02-12 18:44:45] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is you want to use IQ Feed, but you do not have the IQ Feed software installed on your system. Follow step number 2 here: http://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html#Setup Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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