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Date/Time: Fri, 03 May 2024 15:15:43 +0000



Historical data BMF exchange

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[2020-10-22 11:21:07]
User420291 - Posts: 44
Good morning.
I'm having problem with 2 symbols from BMF exchange.
As you will see in the images, there are missing data on both symbols.
October 19: both symbols stop provinding data 2 hours after the market starts.
October 21: There´s no data for the day form both symbols.

http://www.sierrachart.com/image.php?Image=1603365299631.png

http://www.sierrachart.com/image.php?Image=1603365404393.png
[2020-10-22 19:07:41]
Sierra Chart Engineering - Posts: 104368
This issue should now be resolved.

Follow the instructions here to download any missing Intraday data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-23 11:57:00]
User420291 - Posts: 44
Did all the procedures on the link, but when i re-download looks like there´s no data for the periods that are missing.
[2020-10-23 18:43:31]
Sierra Chart Engineering - Posts: 104368
What symbol and what date are you missing data for? We see some missing data on October 19 for BMF/B3, but no other missing data. Although we have not checked all symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-24 10:06:59]
User420291 - Posts: 44
UMZ20 and XDX20, october 19 is missing part of the day and october 21 is missing the entire day.
[2020-10-25 21:07:43]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We simply cannot patch this missing data. We have no other source for it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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