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Direct MessagesDate/Time: Sat, 20 Apr 2024 08:57:00 +0000
Mismatches between 2 SC ClosedPnL graphs of same account
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| [2020-10-17 07:16:27] |
| User517260 - Posts: 97 |
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Dear support, I have a few days working SC bot connected to BitMEX (left side on attached screenshot). Closed PnL curve dynamic is not corresponding to real situation on BitMEX account. I ran one more instance of SC on my home comp and connected it to same BitMEX account (right side on attached screenshot). As you may see - orders and position is same, so we see really same account on both SCs). But Closed PnL indicators are different on this instances of SC, right side variant is corresponding to real dynamic of Bitmex Wallet Balance. Settings of SC are same for both instances of SC. Why I see wrong Closed PnL curve dynamic on left screen (where bot is trading 4-5 days) and correct Closed PnL curve dynamic on right side (just started)? It is very important for me, please help me to understand and fix this issue. Thanks!
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 Mismetches between 2 SC PnL graphs of same account.jpg / V - Attached On 2020-10-17 07:05:20 UTC - Size: 489.23 KB - 186 views |
| [2020-10-18 11:00:33] |
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Make sure this setting is the same for those two charts: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Also refer to: Trade Activity Log: Missing Order Fills from Trade Activity Log And also refer to the information here: Trading Information Windows: Trade Data Studies And make sure the Profit/Loss Display Format is the same. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-18 20:22:58] |
| User517260 - Posts: 97 |
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All settings are ok and same for both instances of SC. But trades have different values. Top window of Trades is from live bot which is working about a week. Bottom window of Trades is from fresh SC instance, it was showing correct PnL (corresponding to BitMEX real Wallet Balance values at beginning moment), but after it was connected I saw new trades and SC calculated new trades also incorrect. So seems SC reads BitMEX Balances data correctly, but in live mode it does not. It is important for me. I also don't know - can I trust replay Closed PnL or not. Could you help me? Thanks!
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| [2020-10-19 14:45:33] |
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We cannot provide any further information than we gave above. We have terminated further development related to BitMex. See if there any missing order fills: Trade Activity Log: Missing Order Fills from Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-19 14:45:43
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| [2020-10-19 22:33:47] |
| User517260 - Posts: 97 |
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ok, thanks for info.
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