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Date/Time: Tue, 27 Oct 2020 20:32:30 +0000



Mismatches between 2 SC ClosedPnL graphs of same account

[2020-10-17 07:16:27]
User517260 - Posts: 91 | Ending Date: 2021-06-01
Dear support, I have a few days working SC bot connected to BitMEX (left side on attached screenshot). Closed PnL curve dynamic is not corresponding to real situation on BitMEX account. I ran one more instance of SC on my home comp and connected it to same BitMEX account (right side on attached screenshot). As you may see - orders and position is same, so we see really same account on both SCs). But Closed PnL indicators are different on this instances of SC, right side variant is corresponding to real dynamic of Bitmex Wallet Balance. Settings of SC are same for both instances of SC. Why I see wrong Closed PnL curve dynamic on left screen (where bot is trading 4-5 days) and correct Closed PnL curve dynamic on right side (just started)? It is very important for me, please help me to understand and fix this issue. Thanks!
imageMismetches between 2 SC PnL graphs of same account.jpg / V - Attached On 2020-10-17 07:05:20 UTC - Size: 489.23 KB - 11 views
[2020-10-18 11:00:33]
Sierra Chart Engineering - Posts: 90742 | Ending Date: 2021-04-05
Make sure this setting is the same for those two charts:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#OrderFillsStartDateTime

Also refer to:
https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingOrderFills

And also refer to the information here:
https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#TradeDataStudies

And make sure the Profit/Loss Display Format is the same.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-10-18 20:22:58]
User517260 - Posts: 91 | Ending Date: 2021-06-01
All settings are ok and same for both instances of SC. But trades have different values. Top window of Trades is from live bot which is working about a week. Bottom window of Trades is from fresh SC instance, it was showing correct PnL (corresponding to BitMEX real Wallet Balance values at beginning moment), but after it was connected I saw new trades and SC calculated new trades also incorrect. So seems SC reads BitMEX Balances data correctly, but in live mode it does not. It is important for me. I also don't know - can I trust replay Closed PnL or not. Could you help me? Thanks!
imageSCs.jpg / V - Attached On 2020-10-18 20:16:38 UTC - Size: 707.31 KB - 11 views
[2020-10-19 14:45:33]
Sierra Chart Engineering - Posts: 90742 | Ending Date: 2021-04-05
We cannot provide any further information than we gave above. We have terminated further development related to BitMex.

See if there any missing order fills:

https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingOrderFills
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2020-10-19 14:45:43
[2020-10-19 22:33:47]
User517260 - Posts: 91 | Ending Date: 2021-06-01
ok, thanks for info.

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