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Date/Time: Sat, 11 May 2024 21:44:26 +0000



Unable to receive realtime quotes on my charts

View Count: 348

[2020-10-14 18:14:39]
User438534 - Posts: 2
Good afternoon. I'm unable to receive real time quotes on my charts. I just logged on and the last quote was at 14:01. The current time is 14:06. I'm on a one minute chart interval. When I logged out of the chart and re-entered, the last candlestick was at 14:08 and my time read 14:11.

Thank you for your assistance
[2020-10-14 19:24:42]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG. You need to contact your broker for help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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