Support Board
Date/Time: Tue, 04 Nov 2025 02:31:58 +0000
Unable to download data feed for RBOB Spreads (NYMEX)
View Count: 640
| [2020-10-12 15:19:25] |
| User464621 - Posts: 3 |
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Hi, I am unable to access data feed for RBOB Gasoline spreads (RBX20-RBZ20.FUT_SPREAD.NYMEX) on my sierra charts account. The error message says "Symbol settings not found for current service". I have suficient funds in my account. How should I proceed?
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| [2020-10-12 15:22:32] |
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Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-12 15:28:08] |
| User464621 - Posts: 3 |
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Thanks! The issue has been resolved.
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