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Date/Time: Mon, 13 May 2024 23:47:45 +0000



No refresh dax data

View Count: 410

[2020-10-12 05:24:43]
demiguelcasado - Posts: 2
I havenĀ“t no refresh data from fdxmz20. I have data until 9-10-2020
[2020-10-12 06:03:58]
User59879 - Posts: 66
same here
[2020-10-12 06:17:07]
Sierra Chart Engineering - Posts: 104368
We are checking this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-12 06:29:41]
Sierra Chart Engineering - Posts: 104368
This has been resolved and we are looking into the underlying cause.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-12 06:35:03]
Sierra Chart Engineering - Posts: 104368
We will be adding the missing historical data later this morning.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-12 07:12:35]
Sierra Chart Engineering - Posts: 104368
To download the missing data follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

The underlying cause for the problem was determined. It related to changes we had made for EUREX symbols to improve the format. We did have a method to handle those changes in relation to the source data feed, but part of the implementation of that was incomplete in our server process. This has been resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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