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Date/Time: Tue, 14 May 2024 07:15:11 +0000



Sierra chart connection with my Interactive broker account

View Count: 545

[2020-10-11 20:59:11]
User798135 - Posts: 11
Hi,

I recently installed another instance of Sierra charts to work with my live Interactive Broker account. Set up the IB side as you have indicated in your Interactive Broker section. See attached log:
Thanks in advance.
Log:

Reading Internal Order ID file. | 2020-10-11 20:26:44.680
Reading Trade Orders file. | 2020-10-11 20:26:44.810
Reading Trade Positions file. | 2020-10-11 20:26:44.810
Reading Account Balance file. | 2020-10-11 20:26:44.811
UDPListener (1400). Port 22904 | Listening on UDP port 22904. | 2020-10-11 20:26:44.831
Software version: 2179 64-bit | 2020-10-11 20:26:44.831
Primary Thread ID: 10560 | 2020-10-11 20:26:44.831
Usage end date: 2020-11-05 | 2020-10-11 20:26:44.831
Enabled for: Advanced Features 2. | 2020-10-11 20:26:44.831
Enabled for: Sierra Chart Historical Data Service. | 2020-10-11 20:26:44.831
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-11 20:26:44.831
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-11 20:26:44.831
Current selected Data/Trading service: Interactive Brokers | 2020-10-11 20:26:44.831
Custom symbol settings values: enabled | 2020-10-11 20:26:44.831
Chart Update Interval: 500 | 2020-10-11 20:26:44.831
Intraday Data Storage Time Unit: 1 | 2020-10-11 20:26:44.831
Time Zone: +00:00:00 (UTC+00) | 2020-10-11 20:26:44.831
2020-10-11 13:26:44 Local computer time | 2020-10-11 20:26:44.832
2020-10-11 20:26:44 Local computer time in UTC | 2020-10-11 20:26:44.832
2020-10-11 20:26:44 Local computer time in SC Time Zone | 2020-10-11 20:26:44.832
2020-10-11 20:26:42 Server time in UTC | 2020-10-11 20:26:44.832
Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-10-11 20:26:44.832
Program path: C:\SierraChart2\ | 2020-10-11 20:26:44.832
Data Files path: C:\SierraChart2\Data\ | 2020-10-11 20:26:44.832
OS Version Number: 10.0 | 2020-10-11 20:26:44.832
Locale Setting: C | 2020-10-11 20:26:44.832
DLLs: UserContributedStudies_64.dll | 2020-10-11 20:26:44.832
Allowed protected custom studies: | 2020-10-11 20:26:44.832

Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-10-11 20:26:44.860
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-10-11 20:26:44.915
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-10-11 20:26:45.077
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-10-11 20:26:45.077
Received 5 login tokens. | 2020-10-11 20:26:45.485
Symbol settings MD5 received. Request ID: 1. | 2020-10-11 20:26:45.975
Requested symbol settings for service code interactive_brokers.trading. Request ID: 2. | 2020-10-11 20:26:45.975
Symbol settings received. Request ID: 2. | 2020-10-11 20:26:48.033
Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-10-11 20:26:48.603
XAUUSD 1 Min #1 | Reloading chart. | 2020-10-11 20:26:48.633
XAUUSD Daily #2 | Reloading chart. | 2020-10-11 20:26:48.666
US30 1 Min #3 | Reloading chart. | 2020-10-11 20:26:48.681
USOil 1 Min #4 | Reloading chart. | 2020-10-11 20:26:48.695
ESU19 1 Min #5 | Reloading chart. | 2020-10-11 20:26:48.711
$INX Daily #6 | Reloading chart. | 2020-10-11 20:26:48.730
EURUSD Daily #7 | Reloading chart. | 2020-10-11 20:26:48.749
EURUSD 5 Min #8 | Reloading chart. | 2020-10-11 20:26:48.764
ESU19 #9 | Reloading chart. | 2020-10-11 20:26:48.780
ESU19 1 Min #10 | Reloading chart. | 2020-10-11 20:26:49.070
XAUUSD Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\XAUUSD.dly | 2020-10-11 20:26:49.104
USOil 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\USOil.scid | 2020-10-11 20:26:49.107
ESU19 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\ESU19.scid | 2020-10-11 20:26:49.109
EURUSD 5 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\EURUSD.scid | 2020-10-11 20:26:49.117
ESU19 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\ESU19.scid | 2020-10-11 20:26:49.120
ESU19 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart2\Data\ESU19.scid | 2020-10-11 20:26:49.137
Using Bid/Ask average for last trade price for XAUUSD | 2020-10-11 20:26:49.164
Starting DelayedDownloadMonitoringTimer | 2020-10-11 20:26:49.164
Starting HDTimeoutTimer | 2020-10-11 20:26:49.164
Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Intraday data | 2020-10-11 20:26:49.164
Historical data download ID 1 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.164
Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Daily data | 2020-10-11 20:26:49.167
Historical data download ID 2 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.167
Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.187 *
Using Bid/Ask average for last trade price for USOil | 2020-10-11 20:26:49.187
Historical data service client indicated that downloads are not enabled. Symbol: USOil. Data Type: Intraday data | 2020-10-11 20:26:49.188
Historical data download ID 3 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.188
Using Bid/Ask average for last trade price for US30 | 2020-10-11 20:26:49.190
Historical data service client indicated that downloads are not enabled. Symbol: US30. Data Type: Intraday data | 2020-10-11 20:26:49.190
Historical data download ID 4 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.190
Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.203 *
Starting DelayedDownloadMonitoringTimer | 2020-10-11 20:26:49.234
Starting HDTimeoutTimer | 2020-10-11 20:26:49.234
Historical data service client indicated that downloads are not enabled. Symbol: $INX. Data Type: Daily data | 2020-10-11 20:26:49.234
Historical data download ID 5 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.234
Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.266 *
Using Bid/Ask average for last trade price for EURUSD | 2020-10-11 20:26:49.266
Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Intraday data | 2020-10-11 20:26:49.268
Historical data download ID 6 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.268
Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Daily data | 2020-10-11 20:26:49.274
Historical data download ID 7 not found when removing ID from outstanding request set. | 2020-10-11 20:26:49.274
Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.291 *
Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:49.583 *
Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2020-10-11 20:26:51.107 *
[2020-10-11 22:45:31]
Sierra Chart Engineering - Posts: 104368
You need to have a direct Sierra Chart account for connecting to Interactive Brokers.

Direct Sierra Chart Account

When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below:

Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-11 22:52:25

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