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Date/Time: Tue, 14 May 2024 19:28:07 +0000



Stop-Limit-Client does not honor Offset

View Count: 420

[2020-10-10 02:55:33]
User992529 - Posts: 25
How to reproduce:

1. In Trade Window - Set tab, enter "Stop Limit Order Limit Offset" of 1 ticks.
2. Temporarily select "Triggered Trail Stop" in Main tab and enter Stop=100 and Trigger Price=200 so that second drop-down-list has a value.
3. Now switch to "Stop Limit Client" Stop=100. Note the "Trigger Price" drop-down-list is disabled.
4. Make sure order gets triggered (price moves to 100 or use other values).

Actual result:
Limit order is sent with Limit=200. It takes the value from the second drop-down-list which is actually disabled instead of the offset.

Expected result:
Limit order should be sent to trading service with Limit(Price2)=100-1tick=99.99.
The value from the second drop-down-list should be ignored as it is disabled and the offset used instead.

Also tested and confirmed this affects Trailing Stop Limit as well.
The Price2 is set to the wrong value even when the order is "Held", so this is not a trade service error.
[2020-10-10 07:52:18]
Sierra Chart Engineering - Posts: 104368
We are working on this now. We think we know why this happens.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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