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Direct MessagesDate/Time: Mon, 13 May 2024 01:13:49 +0000
Sierra Chart with Denali not recognizing funded status with Interactive Brokers
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| [2020-10-04 13:12:33] |
| User654912 - Posts: 26 |
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Edit: This is working now. For some reason FOPs were not loading earlier in the day but now at 15:00 EST they are loading. I noticed that my funded account status is not active today because I cannot view futures options in the Find Symbol dialog. Per usual, I connected Sierra Chart with my Interactive Brokers account to update my funded account status. After re-connecting to Denali I'm still not able to view futures options and therefore I assume Sierra Chart is no longer able to use Interactive Brokers accounts to reflect funded status. Is this correct? Thanks Date Time Of Last Edit: 2020-10-04 19:20:41
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| [2020-10-04 21:16:44] |
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Potentially there can be problems with accessing futures options over the weekend because those come from the instrument replay feed from the exchange which they do not run over the weekend. This is not usually a problem because the options are cached ahead of the weekend but if that is cleared for some reason then they are lost. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-04 21:18:08
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