Support Board
Date/Time: Tue, 04 Nov 2025 12:56:11 +0000
symbol is unknown
View Count: 570
| [2020-10-02 04:59:29] |
| User940226 - Posts: 8 |
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I logged out of Sierra Charts and now I get symbol unknown error message for any symbol I try. Historical data downloads up to current but delayed data doesn't. |
| [2020-10-02 06:05:29] |
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You need to complete the Delayed Exchange Data Feed agreement: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreement&Agreement=UniformSubscriberAgreementDelayedData_20200501 Be sure to restart Sierra Chart after you do this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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