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Date/Time: Sat, 20 Apr 2024 10:32:40 +0000



Delayed data CME

View Count: 421

[2020-10-01 16:09:48]
User100912 - Posts: 76
As far as I know I should have real time top of book CME (all 4 exchanges) live market data via AMP and Denali.

Can you let me know why it's running delayed, please?
[2020-10-01 16:18:53]
Sierra Chart Engineering - Posts: 104368
Your account is only set to receive Real-time CME data with market depth. Not the other three CME related exchanges.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-01 16:26:32]
User100912 - Posts: 76
Sorry, what I'm asking is for an audit trail of who made this change.

I believe my Denali settings are administered by my clearing firm.
[2020-10-01 16:51:47]
John - SC Support - Posts: 30976
The change of the exchanges was done by AMP on September 21, 2020.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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