Support Board
Date/Time: Mon, 03 Nov 2025 09:43:07 +0000
Delayed data CME
View Count: 631
| [2020-10-01 16:09:48] |
| User100912 - Posts: 131 |
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As far as I know I should have real time top of book CME (all 4 exchanges) live market data via AMP and Denali. Can you let me know why it's running delayed, please? |
| [2020-10-01 16:18:53] |
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Your account is only set to receive Real-time CME data with market depth. Not the other three CME related exchanges.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-01 16:26:32] |
| User100912 - Posts: 131 |
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Sorry, what I'm asking is for an audit trail of who made this change. I believe my Denali settings are administered by my clearing firm. |
| [2020-10-01 16:51:47] |
| John - SC Support - Posts: 42699 |
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The change of the exchanges was done by AMP on September 21, 2020.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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