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Missing Data on Numbers Bar

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[2020-09-26 19:52:11] #1 [Go To First Post]
User728808 - Posts: 12
I seem to be missing data on some numbers bars. I am using Denali Data, I have double checked all recommended procedures to fix this using Global Settings > 1 tick data storage > delete all data and download. Advice on how to proceed troubleshooting or fix?


Capture2.png / V - Attached On 2020-09-26 19:51:56 UTC - Size: 160.17 KB - 185 views

[2020-09-27 09:24:17] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You could be using Volume Filtering: Chart Settings: Volume Filter (Chart >> Chart Settings >> Data Limiting >> Volume Filter Settings menu) If you still have a problem we need you to post a chart image following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-27 14:59:16] #3 [Go To First Post]
User728808 - Posts: 12
No volume filtering is being used. http://www.sierrachart.com/image.php?Image=1601218593126.png

[2020-09-27 21:09:15] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What is the time zone of that chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-09-27 21:19:06] #5 [Go To First Post]
User728808 - Posts: 12
Arizona (MST).

[2020-09-28 09:44:10] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is no problem here. That is the correct data. We do see zeros as well at some price levels for the bid or ask side: http://www.sierrachart.com/image.php?Image=1601286205684.png We cannot provide any further help. There is not a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-28 09:44:39

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