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Date/Time: Thu, 29 Oct 2020 07:23:39 +0000



Live Chart Update

[2020-09-23 19:33:21]
EasyBlue22 - Posts: 4 | Ending Date: 2020-10-24 [Expired]
Hello, my aapl/US stocks chart doesn’t update unless I close the app or computer it doesn’t give me real time updates even though that is checked and hours are set intraday day from 08:00:00 to 15:59:59 how can I resolve this?
[2020-09-23 20:13:36]
John - SC Support - Posts: 3016 | Ending Date: 2020-10-31
You are not connected to a Real-Time data feed. What you are getting right now is the Historical data from Sierra Chart. Refer to the information here:
https://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.php

Also refer to the information here for what Real-Time data is included with a Sierra Chart package:
https://www.sierrachart.com/index.php?page=doc/RealtimeData.php

If you want Real-Time U.S. Equities data, you can get that through the Sierra Chart Exchange Data Feed. Refer to the information here:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php
[2020-09-23 20:39:22]
EasyBlue22 - Posts: 4 | Ending Date: 2020-10-24 [Expired]
Thank you so I got a bit confused reading all of this information. Is there a link to where I can be billed monthly for nasdaq, s&p 500 and Dow Jones indices such as apple Tesla Boeing Netflix etc. I read that most US indices were 5.25 per month but to get access I would have to pay 25 per month so I got a bit confused there.
[2020-09-23 21:06:00]
John - SC Support - Posts: 3016 | Ending Date: 2020-10-31
All of these exchanges are available through the Sierra Chart Exchange Data Feed and are billed monthly. There is a fee for the data feed itself depending on how many symbols you will be tracking at the same time ($25.00 for up to 150 symbols and $50.00 for up to 500 symbols). Then there is the cost of the exchanges themselves, which for the indices is $5.25 per exchange.

All of this is explained in the documentation for the Sierra Chart Exchange Data Feed here:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

When you are ready, just walk through the Sierra Chart Exchange Data Feed Setup Instructions which are here:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions

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