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Date/Time: Fri, 26 Apr 2024 01:18:00 +0000



Cannot trade a contract, is it an issue on the broker side?

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[2020-09-23 06:57:45]
funded-trader - Posts: 12
This is the error log

Rithmic Trading | Failure with order with Service Order ID: 1147775794. Rejected at RMS - algorithm not permitted to trade instrument | 2020-09-23 08:46:23.368 *
Trade Order Error - Rithmic Trading order update (Order update). Info: Rejected at RMS - algorithm not permitted to trade instrument. Status: complete. CompReason: FA. Internal Order ID: 5226. Service Order ID: 1147775794. Symbol: FDXM1220-EUREX. Account: rcast3281_sim | 2020-09-23 08:46:23.368 *
[2020-09-23 09:22:30]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker about that error. We have no control over it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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