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Date/Time: Fri, 19 Apr 2024 07:30:04 +0000



Data NOT showing on Charts

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[2020-09-22 00:44:30]
User631345 - Posts: 26
Hi,
I use SC 5 from AMP
Data - CQG Level 1 Data
Problem - There is No Data showing on Charts from Sunday Sep 20Th 6 PM EST to Monday Sep 21st 7:30 PM EST.
Can you please have a look and let me know what the issue is and how this could be sorted ?
Thanks
Kind Regards

Following is a link to the Screenshot

http://www.sierrachart.com/image.php?Image=1600735253877.png
Private File
Attachment Deleted.
[2020-09-22 01:43:06]
User631345 - Posts: 26
There may be an issue with the data for this Instrument ==> F.US.EPZ20.
I need this data for my Historical Analysis as well. Please do have a look and suggest accordingly
[2020-09-22 10:40:53]
Sierra Chart Engineering - Posts: 104368
The historical data is on our servers. Follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-22 10:41:02

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