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Date/Time: Sat, 20 Apr 2024 00:15:39 +0000



Not able to get Options Data

View Count: 379

[2020-09-21 17:56:53]
User68474 - Posts: 195
Specifically, ES, but can't get GC, CL, etc. either. Account is up to date and Denali Real Time working fine on Futures. Any suggestions, news, etc. ??
[2020-09-21 20:05:50]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-21 21:02:38]
User68474 - Posts: 195
Working now post market. Thnx.
[2020-09-22 10:58:29]
Sierra Chart Engineering - Posts: 104368
Yes we noticed that and we really did not know what went wrong.

As we began to look at it we no longer saw an issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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