Login Page - Create Account

Support Board


Date/Time: Sun, 20 Sep 2020 19:25:42 +0000



Trade account and order entry

[2020-09-16 14:18:46]
User575399 - Posts: 122 | Ending Date: 2020-10-19
How can I place a stop- limit bracket order from the Trade account and order entry window ? It keeps getting rejected . Not sure what I’m doing wrong. Thanks
[2020-09-16 20:14:11]
Sierra Chart Engineering - Posts: 89756 | Ending Date: 2021-04-05
So you want the parent order to be a Stop-Limit order and then have a Target and Stop Attached orders?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-09-16 20:46:18]
User575399 - Posts: 122 | Ending Date: 2020-10-19
Yes
[2020-09-18 10:27:27]
Sierra Chart Engineering - Posts: 89756 | Ending Date: 2021-04-05
What is the rejection message that you are getting.

Instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#ProvidingLinesFromTradeServiceLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-09-18 14:33:42]
User575399 - Posts: 122 | Ending Date: 2020-10-19
This . I can do the order on my desktop, but I’d like to do it on mobile too
Private File
[2020-09-18 18:54:02]
Sierra Chart Engineering - Posts: 89756 | Ending Date: 2021-04-05
Make sure you specify Price2 on the order form, on the web-based trading panel when using a Stop-Limit order. Assuming that is the order type that you are using.

We still cannot see the specific rejection message from that screenshot. Also it is of poor quality. It will be shown in the log below.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-09-18 19:48:03]
User575399 - Posts: 122 | Ending Date: 2020-10-19
I also did that. No clue why it wont let me put in the orders
[2020-09-18 23:14:11]
User575399 - Posts: 122 | Ending Date: 2020-10-19
This log?
imageScreenshot (188).png / V - Attached On 2020-09-18 23:14:04 UTC - Size: 338.42 KB - 7 views
[2020-09-19 19:58:37]
User575399 - Posts: 122 | Ending Date: 2020-10-19
Any ideas ?
[2020-09-20 02:32:36]
Sierra Chart Engineering - Posts: 89756 | Ending Date: 2021-04-05
Yes that is the log but we do not see that particular rejection. You need to take a screenshot of it, at the time there is a rejection. It should be at the top of the log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-09-20 03:27:13]
User575399 - Posts: 122 | Ending Date: 2020-10-19
Here is the message Screenshot again. I sent it last time
Date Time Of Last Edit: 2020-09-20 03:27:53
Private File
Private File

To post a message in this thread, you need to login with your Sierra Chart account:

Login

Login Page - Create Account