Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 24 Apr 2024 09:25:34 +0000
I want to close my sierra account. How do I proceed?
View Count: 369
| [2020-09-16 10:04:51] |
| User65950 - Posts: 3 |
|
Hello I want to close my sierra account. How do I proceed? The SC data that I pay for is due to renew in the next 12 days, so I'm kindly asking that the SC data feed(s) be terminated and SC subscription for this account to also be closed |
| [2020-09-16 10:25:33] |
| |
|
In your case there is nothing you need to do. ---- Understand there is *no* automatic billing to a credit or debit card. If you do not wish to continue to use the Sierra Chart software and services, make sure activated services are not set to renew: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures If you have a Services Balance in excess of 15 USD, you may request a refund or it can remain on your balance for future use. Thank you for using Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-16 10:25:44
|
To post a message in this thread, you need to log in with your Sierra Chart account: