Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 19:36:47 +0000



URGENT QUESTION : All Daily Chg Data in Stocks wrong

View Count: 459

[2020-09-11 17:23:50]
TeeJay - Posts: 123
Hello,

this is really urgent here, all daily change calculations here are wrong, they leave out the previous bar and take the bar from before yesterday instead

All the calculations are from 09/09 and not from 09/10

See screenshots, this is for all stocks

The quote window for SPWR, this is the close of 09/09, in the chart also wrong DChg and DChg%

Edit : I updated to last version today
Date Time Of Last Edit: 2020-09-11 17:28:54
image2020-09-11_SierraChart_64-105.jpg / V - Attached On 2020-09-11 17:23:37 UTC - Size: 99.69 KB - 202 views
image2020-09-11_SierraChart_64-104.jpg / V - Attached On 2020-09-11 17:23:40 UTC - Size: 100.15 KB - 202 views
image2020-09-11_SierraChart_64-101.jpg / V - Attached On 2020-09-11 17:25:13 UTC - Size: 121.53 KB - 192 views
[2020-09-11 17:31:54]
Sierra Chart Engineering - Posts: 104368
We know why this problem has occurred and it will be corrected after the close today. We cannot do it sooner.

We were already aware of the underlying issue and going to correct it over the weekend but we were not thinking about how it would affect the daily price changes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-11 17:44:11
[2020-09-11 17:35:00]
TeeJay - Posts: 123
Thanks for the quick answer, it was just to be sure it is known

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account