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Date/Time: Thu, 28 Mar 2024 08:46:04 +0000



Data Package Assistance Please

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[2020-09-11 16:37:57]
User519780 - Posts: 2
We have our data package through you guys, can you please tell me if we have the correct package, are we still on CQG or Denali? Also, here is a question from Ray today about our account. "can you find out why on our account VXX and VIXY aren't updating in real time please"
Thanks, appreciate your help. Kim
[2020-09-11 17:18:51]
John - SC Support - Posts: 30399
You are setup to receive data from Sierra Chart for the following exchanges:
- CME
- CBOT
- COMEX
- NYMEX
- S&P Indices
- Dow Jones Indices
- NASDAQ Indices

We are not sure which symbol you are looking for in terms of VXX, but the $VIXY is from the CBOE Indices. You would need to enable the CBOE Indices in order to get that data. You can do that from this page:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=214060#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-11 22:00:06

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