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Date/Time: Tue, 23 Apr 2024 11:16:03 +0000



M is not beside Intraday Chart Symbol

View Count: 457

[2020-09-08 13:27:53]
User778664 - Posts: 1
Hello,

I am just completing my setup of real time charting. There is no M showing beside my symbol and it prompted me to reach out to support.

Thank you,

Tiffany
[2020-09-08 15:06:22]
John - SC Support - Posts: 31027
You are not setup to receive any Real-Time data from Sierra Chart.

We see that you have enabled the Sierra Chart Exchange Data Feed, but you have not signed the agreements or enabled any exchanges for that data feed. If you do want real-time data from one of the exchanges on the Sierra Chart Exchange Data Feed, then please follow the Setup Instructions starting here:
Sierra Chart Exchange Data Feed: Sign the Agreements (Sierra Chart Real-Time Exchange Data Feed Setup Instructions)

Otherwise, if this was a mistake and you do not want any data from the Sierra Chart Exchange Data Feed, then be sure you deactivate the connection that you enabled. You can do this here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=214817#DataConnections
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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