Support Board
Date/Time: Tue, 04 Nov 2025 15:50:46 +0000
bitmex order issue
View Count: 611
|   [2020-09-06 17:08:20]     |  
| User223281 - Posts: 59 | 
| 
                Hello, the connection to bitmex API somehow cancelled or changed my stop loss order... costing me a lot of money and im not sure why/what happened
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|   [2020-09-07 22:01:20]     |  
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                This is not within the scope of our support and if  you are having trouble with BitMex trading functionality then our recommendation is not to use it.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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