Support Board
Date/Time: Tue, 04 Nov 2025 15:12:46 +0000
la plataforma se desconecta constantemente
View Count: 738
| [2020-08-27 16:36:21] |
| User928447 - Posts: 3 |
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necesito ayuda, la plataforma se ha desconectado y reconectado durante toda mi sesion de trade. como lo pueden solucionar?
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| [2020-08-27 17:10:57] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support |
| [2020-08-27 17:25:56] |
| User928447 - Posts: 3 |
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les envie el registro de mensajes mediante la opcion "enviar para analisis"
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| [2020-08-27 18:15:47] |
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This is the relevant message: CQG WebSocket socket (1) | Close event error. Windows error code 10053: Se ha anulado una conexin establecida por el software en su equipo host.. | 2020-08-27 12:18:12.583 * CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2020-08-27 12:18:12.583 CQG WebAPI | WebSocket closed. | 2020-08-27 12:18:12.583 Connection to the external service has been lost. | 2020-08-27 12:18:12.583 Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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