Support Board
Date/Time: Tue, 04 Nov 2025 11:13:48 +0000
Orders not routed
View Count: 642
| [2020-08-26 16:38:26] |
| User381062 - Posts: 2 |
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When I try to place an order I get the message "Trade Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 1606..." Can someone please help me figure out why this is happening?
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| [2020-08-26 17:12:46] |
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This is a CQG order routing issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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