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Date/Time: Mon, 06 May 2024 08:10:04 +0000



ASK data for equity e-mini futures contracts not updating

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[2020-08-25 15:43:52]
CMG - Posts: 179
Hi There,

ASK data (Price and size) for equity e-mini futures contracts not updating. It was ok early this morning but not updating for the last 3 hours.
Thanks
[2020-08-25 18:58:00]
CMG - Posts: 179
Issue now also with equity symbols.
[2020-08-25 19:31:09]
John - SC Support - Posts: 31379
The issue has now been resolved, you do not need to update. To redownload the affected data, refer to the information here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-08-25 22:04:22]
Sierra Chart Engineering - Posts: 104368
In the case of futures symbols, there is no need to re-download the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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