Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 20:14:21 +0000



Historical Data, version 2158

View Count: 464

[2020-08-25 14:44:42]
Tony - Posts: 460
Hi,

After I upgrade to 2158, I noticed the message "Downloading historical data.." appears periodically on the screen and sometimes a bar was missing (gap between 2 bars) while data was streaming from IB, couple times, the streaming was halted completely, I had to disconnect and reconnect before streaming started again.

When I selected "Delete All Data and Download" under Edit menu, it always failed or just downloaded 1-2 weeks of data and stop (ES Sep. contract). My solution right now is running my 2156 copy, download data (never failed) and copy it to 2158's data folder.

Not sure if there are any settings I didn't do right in 2158?

Thanks.
Date Time Of Last Edit: 2020-08-25 20:03:50
[2020-08-26 00:42:36]
Sierra Chart Engineering - Posts: 104368
We can only refer you to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

And:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account