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Date/Time: Thu, 02 May 2024 05:03:43 +0000



The application catches an unrecoverable exception and for safety reason will beterminated

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[2020-08-14 06:06:17]
User574654 - Posts: 2
Hello. There was a problem trying to connect to the program. More information in the screenshots. Help me figure it out, please.

Thank.
imageSierraChart.jpg / V - Attached On 2020-08-14 06:02:44 UTC - Size: 27.28 KB - 211 views
imageSierraChart1.jpg / V - Attached On 2020-08-14 06:02:52 UTC - Size: 27.24 KB - 216 views
Private File
[2020-08-14 06:07:33]
Sierra Chart Engineering - Posts: 104368
So does this occur when you are starting Sierra Chart? We will remove this exception handling because for some unknown reason it is causing an issue in your case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-08-14 06:42:21]
Sierra Chart Engineering - Posts: 104368
Could you please update to the latest pre-release which is now 2151. Instructions:
Software Download: Fast Update

This should resolve the issue. This version does not have the enhanced exception handling. We do not know why it is causing a problem though in your case.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-14 06:42:40
[2020-08-14 08:38:28]
User574654 - Posts: 2
Installed the program version 2151. The problem is fixed. Everything worked

Thank.

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