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Date/Time: Mon, 29 Apr 2024 18:12:41 +0000



automatically renew of my usage time of service

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[2020-08-09 11:58:35]
Lukasz Scislowski - Posts: 4
Good morning
I have a certain amount of money at my account in my Sierra Chart.
I can see the information

"Your usage time will automatically renew in 18 days (Aug 27, 2020)."

the problem is that, I don't want to extend the usage time of my account right now, and in this month.
I want to keep the money in my account for future use (I don't know when, yet)
1. I want to stop the automatic renewal of my service.
2. I am asking for instructions on how to do this.

Regards,
Lukasz00
[2020-08-09 20:36:12]
Sierra Chart Engineering - Posts: 104368
Refer to:
Sierra Chart Purchase and License Information: Suspending Usage Time
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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