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Date/Time: Mon, 29 Apr 2024 19:20:15 +0000



installer not launching

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[2020-08-07 16:34:12]
mazzy /| blast - Posts: 54
Windows Server 2016 x64. I had no problem in the past.
Today, can’t launch the installer at all. Here’s a video *deleted*
Date Time Of Last Edit: 2020-08-07 17:33:41
[2020-08-07 17:14:54]
Sierra Chart Engineering - Posts: 104368
Use the Zip installer:
Software Download: Sierra Chart Zip Installer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-08-07 20:05:18]
mazzy /| blast - Posts: 54
Thanks. Unzipped it in C:\SierraChart
Same problem : impossible to launch SierraChart.exe

This is curious cause the operating system of my VPS is clean / freshly installed and dedicated to trading only - haven’t installed crap apps. Supposedly, my Windows isn’t deteriorated
[2020-08-07 21:10:22]
Sierra Chart Engineering - Posts: 104368
Is there any error message displayed? Did you check the Windows Event viewer to see what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-08-07 21:10:31
[2020-08-09 11:19:50]
mazzy /| blast - Posts: 54
Didn’t know where to look at in the event viewer.

I resintalled Windows Server 2016 on the VPS completely. The same problem continued.
Then I created a new Windows user with admin powers and from there, now it works.
Date Time Of Last Edit: 2020-08-09 11:20:13

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