Support Board
Date/Time: Tue, 04 Nov 2025 23:31:54 +0000
Account Has Negative Balance??
View Count: 651
| [2020-08-04 03:24:20] |
| ondafringe - Posts: 328 |
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Why am I getting a message that says I Have a negative account balance and will lose access? I trade through AMP and all payments come out of my AMP account. Date Time Of Last Edit: 2020-08-04 03:24:35
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| [2020-08-04 03:34:23] |
| ondafringe - Posts: 328 |
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I'm checking with AMP about this because I haven't seen an SC charge to my account for August 1, 2020 yet.
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| [2020-08-04 04:19:05] |
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We are checking on this. For now you can safely disregard that because your balance is just 0.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-04 04:19:50
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| [2020-08-04 04:52:11] |
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You should no longer be receiving that message.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-04 12:53:21] |
| ondafringe - Posts: 328 |
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Thank you. Should hear back from AMP at some point this morning.
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| [2020-08-04 12:57:50] |
| ondafringe - Posts: 328 |
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Just received my account statement and it shows payment to SC... so we should be good.
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