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Direct MessagesDate/Time: Thu, 16 May 2024 17:24:43 +0000
Can not pull the historical data from JPX(GQG).
View Count: 1189
| [2020-08-03 00:19:14] |
| NukazukeL - Posts: 22 |
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It seems can not pull the historical data from JPX(GQG). I can get only real time data from JPX. How can I fix this issue? Other exchange such as CME is no problem. |
| [2020-08-03 00:53:20] |
| NukazukeL - Posts: 22 |
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ver2144, 2133, 2118 all of them can not get historical data from JPX. I also use CQGM, that works no problem.
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| [2020-08-03 01:01:27] |
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Give us the exact symbol you are not receiving historical data for and we will check into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-03 01:01:38
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| [2020-08-03 01:17:57] |
| NukazukeL - Posts: 22 |
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JNKU20,JTPXU20,MJNKU20, I also checked Z contract. It could not pull the historical data. To be precise, historical data cannot be acquired from 8:50 (Tokyo time) on July 31st. |
| [2020-08-03 01:21:50] |
| NukazukeL - Posts: 22 |
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I already done "Delete and Download data" and "Edit/Download data - intraday chart" command. But could not get historical data.
Date Time Of Last Edit: 2020-08-03 01:23:06
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| [2020-08-03 01:37:00] |
| joshtrader - Posts: 442 |
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Same problem here -- for symbol F.US.MJNKU20 (CQG). Other symbols (CME, HKEX, etc.) working as expected. Actually, when I just restarted, I get data after 20:21:19 EDT, but there should be data from 19:45:00 EDT, not seeing that. Also note that when logging in to the CQG web interface, I do see data from 19:45 as expected. (Please note that while my account will show "Denali feed enabled", I do not have any exchanges activated, and I have disabled the "Allow Support for SC Data Feeds" option.) Date Time Of Last Edit: 2020-08-03 02:17:52
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| [2020-08-03 11:32:20] |
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The first step is to contact your broker and have them enable historical price data support on your CQG account. This step is mandatory. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After the above is done, then follow the instructions here to download missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-04 06:54:52
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