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Date/Time: Tue, 04 Aug 2020 16:53:34 +0000



Openning chartbooks problem

[2020-08-01 12:01:24]
User695019 - Posts: 18 | Ending Date: 2020-08-22
Hello
i have a problem to open my chartbooks, i did installed new version and yet it cant open the error message is in the picture.
Note: i had no problem with chartbook openning during time before.
image20200731_232736.jpg / V - Attached On 2020-08-01 11:57:32 UTC - Size: 3.49 MB - 4 views
[2020-08-01 12:10:34]
Sierra Chart Engineering - Posts: 88299 | Ending Date: 2021-04-05
We do not know why there is a problem with that Chartbook. It must be damaged in some way. Therefore, use one of the backup Chartbooks:
https://www.sierrachart.com/index.php?page=doc/Chartbooks.html#BackupChartbook
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2020-08-01 15:38:50]
User695019 - Posts: 18 | Ending Date: 2020-08-22
I did as you told me but the backup of my chartbook is 0B, is there another way to get back that chartbook on the picture?
Date Time Of Last Edit: 2020-08-02 01:25:51
[2020-08-02 01:26:23]
Sierra Chart Engineering - Posts: 88299 | Ending Date: 2021-04-05
You just have to go to an earlier copy of it for an earlier date, if there is one.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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