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[2020-07-28 17:46:59] #1 [Go To First Post]
User982793 - Posts: 14
User Message: hi i got cts fix [1]closed massage what is this and how can be solved ---------------------------------------- Selected Data/Trading service: CTS T4 FIX ---------------------------------------- Log: Reading Internal Order ID file. \| 2020-07-28 17:27:37.919 Reading Trade Orders file. \| 2020-07-28 17:27:38.050 Reading Trade Positions file. \| 2020-07-28 17:27:38.051 Reading Account Balance file. \| 2020-07-28 17:27:38.052 Subscribing to symbol for symbol alert. XAUUSD \| 2020-07-28 17:27:38.053 UDPListener (1472). Port 22904 \| Listening on UDP port 22904. \| 2020-07-28 17:27:38.079 Software version: 2138 32-bit \| 2020-07-28 17:27:38.079 Primary Thread ID: 37444 \| 2020-07-28 17:27:38.079 Usage end date: 2020-08-18 \| 2020-07-28 17:27:38.079 Enabled for: Sierra Chart Historical Data Service. \| 2020-07-28 17:27:38.079 Enabled for: Denali Real-Time Exchange Data Feed. \| 2020-07-28 17:27:38.079 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2020-07-28 17:27:38.079 Enabled for exchange2: CME (Trading Account Required) \| 2020-07-28 17:27:38.079 Enabled for exchange2: CBOT (Trading Account Required) \| 2020-07-28 17:27:38.079 Enabled for exchange2: COMEX (Trading Account Required) \| 2020-07-28 17:27:38.079 Enabled for exchange2: NYMEX (Trading Account Required) \| 2020-07-28 17:27:38.079 Allow Support for Sierra Chart Data Feeds is enabled. \| 2020-07-28 17:27:38.079 Current selected Data/Trading service: CTS T4 FIX \| 2020-07-28 17:27:38.079 Custom symbol settings values: enabled \| 2020-07-28 17:27:38.079 Chart Update Interval: 500 \| 2020-07-28 17:27:38.079 Intraday Data Storage Time Unit: 0 \| 2020-07-28 17:27:38.079 Time Zone: +00:00:00 (UTC+00) \| 2020-07-28 17:27:38.079 2020-07-28 20:27:37 Local computer time \| 2020-07-28 17:27:38.079 2020-07-28 17:27:37 Local computer time in UTC \| 2020-07-28 17:27:38.079 2020-07-28 17:27:37 Local computer time in SC Time Zone \| 2020-07-28 17:27:38.079 2020-07-28 17:27:34 Server time in UTC \| 2020-07-28 17:27:38.079 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2020-07-28 17:27:38.079 Program path: C:\SierraChart\ \| 2020-07-28 17:27:38.079 Data Files path: C:\SierraChart\Data\ \| 2020-07-28 17:27:38.079 OS Version Number: 10.0 \| 2020-07-28 17:27:38.080 Locale Setting: C \| 2020-07-28 17:27:38.080 Allowed protected custom studies: \| 2020-07-28 17:27:38.080 Checking for new symbol settings. Requested symbol settings MD5 for service code cts. Request ID: 1. \| 2020-07-28 17:27:38.097 Using Bid/Ask average for last trade price for XAUUSD \| 2020-07-28 17:27:38.101 CTS T4 FIX \| Connecting to CTS Live server fix.t4login.com:10443 \| 2020-07-28 17:31:20.684 CTS T4 FIX \| Firm: interactive broker \| 2020-07-28 17:31:20.684 CTS FIX socket (1) \| Creating socket. Using TLS 1.0. \| 2020-07-28 17:31:20.930 CTS FIX socket (1) \| Connecting to IP: 74.201.6.106. \| 2020-07-28 17:31:20.930 CTS FIX: Connected to FIX server. \| 2020-07-28 17:31:21.149 CTS FIX: Sending the Logon message. LocalCompID=SierraChart. \| 2020-07-28 17:31:21.399 CTS FIX socket (1) \| Socket gracefully closed by remote side. \| 2020-07-28 17:31:22.168 CTS FIX: (Recv) >> 8=FIX.4.29=15035=534=149=interactive broker56=SierraChart50=T4FIX52=20200728-17:31:19.22358=Login failed: most likely incorrect user and password combination10=005 \| 2020-07-28 17:31:22.168 CTS FIX: Received a Logout message. Text = Login failed: most likely incorrect user and password combination \| 2020-07-28 17:31:22.168 CTS T4 FIX \| Check the Username, Password, Firm, Live/Simulation Server settings in 'File >> Data/Trade Service Settings'. \| 2020-07-28 17:31:22.168 * CTS T4 FIX \| One or more of them is not set correctly or your settings are not properly set on the CTS T4 system in which case contact your clearing firm. \| 2020-07-28 17:31:22.168 * CTS FIX: Sending a Logout message. Text = Received Logout message. \| 2020-07-28 17:31:22.168 CTS FIX: (Send) << 8=FIX.4.29=10035=549=SierraChart56=interactive broker34=252=20200728-17:31:21.66858=Received Logout message.10=067 \| 2020-07-28 17:31:22.168 CTS FIX socket (1) \| CloseSocket call. \| 2020-07-28 17:31:22.168 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2020-07-28 17:31:22.168 Select 'File >> Disconnect' to prevent further connection attempts. \| 2020-07-28 17:31:22.168 CTS FIX socket (1) \| Write in progress. Shutdown being delayed. PendingSize=0 \| 2020-07-28 17:31:22.168 CTS T4 FIX \| Disconnected. \| 2020-07-28 17:31:22.183 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. \| 2020-07-28 17:31:22.183 CTS FIX socket (1) \| Write has completed. Shutdown being performed. \| 2020-07-28 17:31:22.435 CTS FIX socket (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2020-07-28 17:31:22.435 CTS FIX socket (1) \| Closed. \| 2020-07-28 17:31:22.435 Date Time Of Last Edit: 2020-07-28 18:40:33

[2020-07-28 18:39:44] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant error message: CTS FIX: Received a Logout message. Text = Login failed: most likely incorrect user and password combination \| 2020-07-28 17:31:17.682 CTS T4 FIX \| Check the Username, Password, Firm, Live/Simulation Server settings in 'File >> Data/Trade Service Settings'. \| 2020-07-28 17:31:17.682 * CTS T4 FIX \| One or more of them is not set correctly or your settings are not properly set on the CTS T4 system in which case contact your clearing firm. \| 2020-07-28 17:31:17.682 * You need to contact your broker and find out how the Username, Password, Firm, Live/Simulation Server settings need to be set in File >> Data/Trade Service Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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