Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 07:43:36 +0000



Trade Activity File unexpected condition

View Count: 513

[2020-07-27 17:25:45]
MikeVon - Posts: 20
I am getting a lot of these messages in the trade service log on startup

Trade Activity file unexpected condition. Did not find FIELD_CODE_BEGIN_RECORD when expected. Field code read: 0. C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-07-27_UTC.XXXXXX.data | 2020-07-27 13:17:45.226 *
TradeActivity files query time: 0.001021 seconds. Entries: 0. Current queries: 3 | 2020-07-27 13:17:45.226


I only copied one entry and replaced my account number with XXXXXX.

Appreciate any help.
[2020-07-27 19:19:30]
Sierra Chart Engineering - Posts: 104368
Attach that file (C:\SierraChart\TradeActivityLogs\TradeActivityLog_2020-07-27_UTC.XXXXXX.data ) here and we will test it. When you attach it, it will be privately attached.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-27 19:19:48
[2020-07-27 20:33:05]
MikeVon - Posts: 20
Ok thanks. uploaded.
Attachment Deleted.
Private File
[2020-07-28 15:54:49]
MikeVon - Posts: 20
Hi just to confirm I attached the activity log to my previous post in case you want to have a look.
[2020-07-29 04:52:57]
Sierra Chart Engineering - Posts: 104368
We have looked at this in detail, and in general the file is damaged and has to be deleted. We really have no other explanation, other than your file system did not handle file operations properly.

Any other files that are giving that error also have to be deleted. We do not see how they can be recovered.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-29 04:55:00

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account