Support Board
Date/Time: Fri, 04 Jul 2025 18:07:31 +0000
Delay on Sim
View Count: 573
| [2020-07-21 19:03:15] |
| User155978 - Posts: 2 |
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Hi When I close a contract the data seems to be delayed before showing on the trade activity log, sometimes it seems to close the next day at a random price.# I have coped my data log below Reading Internal Order ID file. | 2020-07-21 07:14:18.536 Reading Trade Orders file. | 2020-07-21 07:14:18.607 Reading Trade Positions file. | 2020-07-21 07:14:18.611 Reading Account Balance file. | 2020-07-21 07:14:18.614 Subscribing to symbol for symbol alert. ZNU20 | 2020-07-21 07:14:18.619 Mapping ZNU20 to ZNU20. Service code: cbot | 2020-07-21 07:14:18.619 Subscribing to symbol for symbol alert. CLM20 | 2020-07-21 07:14:18.620 Mapping CLM20 to CLM20. Service code: nymex | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. ZNM20 | 2020-07-21 07:14:18.620 Mapping ZNM20 to ZNM20. Service code: cbot | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. ESM20 | 2020-07-21 07:14:18.620 Mapping ESM20 to ESM20. Service code: cme | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. CLN20 | 2020-07-21 07:14:18.620 Mapping CLN20 to CLN20. Service code: nymex | 2020-07-21 07:14:18.620 Subscribing to symbol for symbol alert. CLN20 | 2020-07-21 07:14:18.620 UDPListener (1416). Port 22904 | Listening on UDP port 22904. | 2020-07-21 07:14:18.635 Software version: 2118 64-bit | 2020-07-21 07:14:18.635 Primary Thread ID: 12928 | 2020-07-21 07:14:18.635 Usage end date: 2020-07-23 | 2020-07-21 07:14:18.635 Enabled for: Advanced Features 2. | 2020-07-21 07:14:18.635 Enabled for: Sierra Chart Historical Data Service. | 2020-07-21 07:14:18.635 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-21 07:14:18.635 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-07-21 07:14:18.635 Current selected Data/Trading service: SC Data - All Services | 2020-07-21 07:14:18.635 Custom symbol settings values: enabled | 2020-07-21 07:14:18.635 Chart Update Interval: 500 | 2020-07-21 07:14:18.635 Intraday Data Storage Time Unit: 1 | 2020-07-21 07:14:18.635 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-21 07:14:18.635 2020-07-21 12:14:18 Local computer time | 2020-07-21 07:14:18.635 2020-07-21 11:14:18 Local computer time in UTC | 2020-07-21 07:14:18.635 2020-07-21 07:14:18 Local computer time in SC Time Zone | 2020-07-21 07:14:18.635 2020-07-21 11:14:18 Server time in UTC | 2020-07-21 07:14:18.635 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-07-21 07:14:18.635 Program path: C:\SierraChart\ | 2020-07-21 07:14:18.635 Data Files path: C:\SierraChart\Data\ | 2020-07-21 07:14:18.635 OS Version Number: 10.0 | 2020-07-21 07:14:18.636 Locale Setting: C | 2020-07-21 07:14:18.636 Allowed protected custom studies: | 2020-07-21 07:14:18.636 Date Time Of Last Edit: 2020-07-21 19:38:48
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| [2020-07-21 19:39:44] |
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Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-21 20:03:18] |
| User155978 - Posts: 2 |
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I have resubmitted with my live account
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To post a message in this thread, you need to log in with your Sierra Chart account: