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Date/Time: Sat, 04 May 2024 23:34:57 +0000



HELP I CANNOT TRADE ERROR MESSAGES COMING UP LEFT AND RIGHT

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[2020-07-21 10:20:38]
User849502 - Posts: 299
I logged on this morning, and traded, all was fine. I came back and rebooted computer and logged on tried to open chartbook and it said it wasn't supported by current version and to upload new. I just did that 4 days ago, but hit the 'upload latest' and you will see the message that popped up. Restarted and tried another chartbook and it opened but I saw data was missing. And white box opened and you see all the error codes.

HELP I CANNOT TRADE
imageerrors.PNG / V - Attached On 2020-07-21 10:20:09 UTC - Size: 109.91 KB - 172 views
imagemore error.PNG / V - Attached On 2020-07-21 10:20:19 UTC - Size: 87.69 KB - 200 views
[2020-07-21 10:39:34]
Sierra Chart Engineering - Posts: 104368
In the screenshots we are partially able to see the error messages and what we see is error code 112 from the Windows operating system. This means that your storage drive is out of space.

Exit from Sierra Chart, and then go to this folder: C:\SierraChart\Data. Delete files older than 30 days that have a scid extension to free up disk space.

You should also delete other unnecessary files on your drive. What we recommend you do is to get a 500 GB dedicated solid-state drive just for Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-21 10:40:39
[2020-07-21 10:48:42]
User849502 - Posts: 299
ok thank you doing this right now and will also do what you say re disc drive

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