Support Board
Date/Time: Fri, 04 Jul 2025 15:41:36 +0000
I would like a 50% discount for my other Sierra Chart account for use with an additional
View Count: 1721
| [2020-07-21 07:36:07] |
| jb - Posts: 9 |
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Hi Team, my denali feed all works fine now. I would like to get Eurex real time data too. I think i have read that I need to get a new account, is that correct? if so, can i proceed with this? thanks |
| [2020-07-21 09:22:04] |
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No it does not work that way. You just simply follow the setup instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-21 09:28:50] |
| jb - Posts: 9 |
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hi, i did do that and clicked activate Eurex as i believe i have a real time access already (with the denali feed) attached is the response of clicking activate. |
Private File Attachment Deleted. |
| [2020-07-21 19:13:35] |
| SC Support - Posts: 1974 |
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Hi JB, since you wish to add EUREX data, you should add the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed The Exchanges Available to you on the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SupportedExchanges Set-up instructions: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions There is a $10 rebate for clients that are paying for the Denali Data Fee & Sierra Chart Exchange Data Feed in the same month. |
| [2020-07-21 22:30:29] |
| jb - Posts: 9 |
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thank you as always, all sorted.
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