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Date/Time: Thu, 28 Mar 2024 21:43:01 +0000



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[2014-01-30 15:29:13]
User44790 - Posts: 20
Hi..could you help me..I have problem with data fromZMH4 daily and intraday...where is problem??
1.I dont have all data.
2.on Daily I have quote 4.1 and 1hour time frame I have 410,0...why??

3.same problem with download heating oil...my data finish 24.1. and they dont want to download another days..on 1 hour timeframe??
thank you Jaroslav



[2014-01-30 17:11:02]
Sierra Chart Engineering - Posts: 104368
1. Refer to these help topics:
http://www.sierrachart.com/index.php?l=doc/helpdetails6.html
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

2. This might not be necessary, but perform a Full Reset of the symbol settings as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps

After this reopen the Historical Daily chart.


3. Post an image of the chart, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-02-24 13:35:57]
User44790 - Posts: 20
http://www.sierrachart.com/image.php?l=139324868718.png
this is screen from last day....


here is it problem N.2
on Daily I have quote 4.1 and 1hour time frame I have 410,0...why??

http://www.sierrachart.com/image.php?l=1393248869263.png
this is screen from previous day...

thank you Jaroslav Hornak




[2014-02-24 13:40:59]
User44790 - Posts: 20
here is
attachmentZMK14.dly - Attached On 2014-02-24 13:38:41 UTC - Size: 26.35 KB - 343 views
Attachment Deleted.
[2014-02-24 18:22:25]
Sierra Chart Engineering - Posts: 104368
This is a problem with the Symbol settings.

Update them as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps

After this open new charts for the ZM symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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