Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 12:07:00 +0000



Trading DOM - Multiple Trading DOMs On All Chartbooks

View Count: 890

[2020-07-18 01:26:54]
User982219 - Posts: 2
Version: 2135

I could not find an answer for this one...

I want to keep the Trading DOM attached. It appears that when you open multiple Trading DOMs they appear across all chartbooks. If I have a chart book dedicated to a given product then this is a mess of Trading DOMs that I don't need or want, that I have to go through to find the correct one. What's worse is that when minimized they are layered instead of separate like an intraday chart. Also, if one is non-minimized and you switch to a different product (chartbook in my case) you have to get that one out of the way.

To be precise I want to be able to have one trading DOM per chartbook (or some might like multiples so include the option) just like an intraday chart and not be forced to have all of my Trading DOMs on every chartbook which makes for a lack of organization and difficulty as described above. Why can't the Trading DOM be a part of the chartbook like an intraday chart?

My specific goal would be to have one ES Trading DOM on my ES chartbook and that one only, one YM Trading DOM on my YM chartbook and that one only, ... etc.

Please let me know how I can do this.

My sincere thanks...
[2020-07-18 23:43:51]
User982219 - Posts: 2
Here's an update on this issue.

When I loaded my chartbooks today I noticed that one chartbook had one trading DOM, another had three and two other chartbooks had none. This as compared to all trading DOMs showing on all chartbooks on Friday.

I decided to blow them all away and start over from scratch with no trading DOMs and create them one at a time from scratch, one chartbook at a time. I also made sure not to detach which would require me to reattach to get them back into my chartbook. I didn't want to test this out as being the possible issue. I just wanted to see if I could get it to work.

Anyway I have a workaround but ideally could someone check into this? I would like to be able to know that I can detach and be able to reattach it back to the appropriate chartbook.

Thank you.
[2020-07-20 12:21:59]
Sierra Chart Engineering - Posts: 104368
There are two possibilities here. You are either having an operating system level problem causing this which we cannot help with.

Or for the Trading DOM, this option is enabled:
Window and CW Menus: Window Always Visible (Window)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account